Transparency is born from confidence

I occasionally smoke cigars. I’m not a cigar aficionado, there’s too much to learn and I don’t really have the time to get a full education. This is not a post about cigars. But, I know what I like and a like a good smoke every so often.

You can get good cigars cheaply online (surprise!), and I’ve become a regular shopper at JRCigars.com. There’s a lot of places you can get good prices on cigars, but I keep going back to JR because I like him. I’ve never met JR, but I like him just the same. How? Because everything JR sends me is dripping with his unique personality – every flier, every mailer, ever product catalog.  He’s completely transparent. Take this headline on the front cover of his 70plus page Fall catalog – “Business stinks . . . so here’s a golden opportunity to save on name brand cigars, AND get 5 extra cigars Free with every box.” Like I said, I don’t smoke that much, and I already had a box of cigars, but immediately thought – “Hey, the economy stinks, he’s probably not selling a whole ton, maybe i should pick up some cigars on the cheap.”

Sure, there’s a “Crazy Eddie” feel to JR and it’s a bit schlocky. But, he is who he is, and he’s not afraid to put himself out there. I’m reflecting on JR and what we hear these days about the important of being “transparent online and in business.” If you follow any of the social media gurus, you’d think this novel concept was invented by them. But, you’ll also see a ton of accomplished, successful business entrepreneurs asking the gurus questions like “How do I become transparent?” My (private) response to this question is always the same,  ”Do you really not know how to be yourself?”

I’ve come to realize that a very common cause of  people who don’t know how to be themselves is that they don’t really know who they are in the first place. Continuing on from there, a person doesn’t know who they are, because of a central lack of self-confidence which manifests itself in self-doubt. Connect my armchair psychiatry together and you get this realization – there are people who do not allow themselves to be transparent.  If you are constantly doubting yourself, it makes it impossible to be transparent to your friends and co-workers, never-mind the whole world on social media.

For me, this was a shocking epiphany. There are highly paid C-Suite execs that are so riddled with self-doubt that they are hiding in their office afraid to have an online discussion on a blog because people might not like who they are, or what they stand for. Since these folks can’t give themselves the permission they need to be themselves, they’re seeking that permission from someone else. You can guess how successful that operation will be. I’ll end this post with an incredibly schlocky statement of my own. Self-confidence comes from within – only you can give yourself the permission to be yourself.

Share and Enjoy:
  • Twitter
  • Facebook
  • Digg
  • del.icio.us
  • LinkedIn
  • Google Bookmarks
  • Technorati
  • StumbleUpon
  • Ping.fm
  • Slashdot
  1. What makes me laugh is how people like this that lack the confidence to be transparent and be themselves gt to the position they’re in. Woot.com is a good example of a company that fills their site and newsletters with personality. It makes me feel like more thought to appeal to me was taken than some generic machine operated response. Sorry for any typos, typing on my phone here.

  2. Matthew says:

    Hi Chris – thanks for leaving a comment.

    I agree that Woot is a prime example of transparency online. I gained a tremendous amount of respect for them when I read their “Returns Policy” in the FAQ and came across the statement:

    “Yes, we know you think the item is bad, but it’s probably your fault. Google your problem, or come back to that product discussion in our community and ask other people if they know.”

    It’s a hop, skip, and jump from respect to trust – and people buy from people they trust.
    Matthew´s last blog ..Transparency is born from confidence My ComLuv Profile

  3. Nils Menten says:

    NilsMenten Likes this.

    But seriously, I do. I think there’s a threshold that needs to get passed, accepting that not everyone is going to like you. Once you’re ‘there’, you’re there!

    Google persists in putting up a pithy quote from Curt Cobain in my Gmail window that I will now mangle: “Wanting to be somebody else is a waste of the person you are”.

    That.
    Nils Menten´s last blog ..10 years and a Les Paul My ComLuv Profile

  4. Matthew says:

    I agree, Nils. If you, truly, deep down, accept as a statement of fact that youcan’t possibly have everyone like and agree with you, the issue of “are they going to like and agree with me” goes away. What you’re left with is that feeling of being “there” – ready to just be yourself both online and in the real world.

    Great point – and thanks for the comment!

  5. Craig Daniel says:

    I definitely agree with your points. I’ve always believed that if you tell it like it is, you will surround yourself with the friends, colleagues, and customers who you really want. This doesn’t mean you have to be a jerk, but you can take a position and stand by it.

    I’m always impressed by guys like Jason Fried from 37Signals who take positions with their customer base and acquire a large group of passionate followers and customers. There are some who hate him for it, but he doesn’t care because it is better in the long term for him and his customers. It’s also a reason I enjoy listening to Howard Stern. He knows who he is and doesn’t change around anyone.

    I am always skeptical of the social media gurus who have 1000+ friends on Facebook and who follow thousands of people on Twitter. When I’ve met a few of them in person, I often get the vibe that they are insincere and shallow.
    Craig Daniel´s last blog ..Just say no…to your customers My ComLuv Profile

  1. There are no trackbacks for this post yet.